Exchanges & Returns
At Yerse, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help with exchanges and returns.
Returns Policy
We accept returns within 30 days of delivery. To be eligible for a return, items must be unused, in their original packaging, and with all tags attached. Proof of purchase is required.
How to Initiate a Return
- Visit our Returns Portal at yerseclothing.com and follow the instructions.
- Pack the item securely in its original packaging.
- Ship the item back to us using a tracked shipping method.
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5-7 business days.
Exchanges
We currently offer exchanges for items of the same value. To request an exchange, please follow the same process as initiating a return and indicate your preferred replacement item.
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Final sale items
- Personalized or custom-made products
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with your order number and photos of the issue. We’ll arrange a replacement or refund as quickly as possible.
Shipping Costs
Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective product.
For more details, please visit our full Returns Policy.